Insights
Clear thinking for leaders redesigning HR work.
Practical ideas on operating models, systems, data, AI adoption and the choices that release capacity.
01
What is work design?
A plain explanation of how work design connects process, roles, technology and performance.
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The AI operating model
The practical choices behind governed AI adoption in HR.
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People and technology
Why better HR technology depends on the work and decisions around it.
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Why AI pilots stall
The common operating conditions that stop pilots becoming useful products.
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Measuring work design
A framework for showing capacity, quality, adoption, risk and cost-to-serve.
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Executive design
How senior HR leaders can design decisions, sponsorship and capacity for change.
Read the insightWork Design Notes
One practical idea a month on redesigning HR work.
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